LM Integrated Solutions Past Performance
Customer: Freddie Mac (Federal Home Loan) Production System and Technical Support
Duration: August 2003- August 2004
CONTRACT SUMMARY:
Responsible for the day-to-day functioning of the computer network infrastructure. Provided support in areas relating to networking security and server management. Main support contact for end-users.
Provided internal IT support and co-worker support.
Managed backup processes.
Managed anti-virus and anti-spyware processes.
Managed system upgrades.
Diagnosed and resolved IT-related hardware and software problems.
Provided trouble-shooting and maintenance.
Tested computer system, investigated, analyzed and solved hardware problems.
Wrote Unix scripts to support the system during outage times.
Wrote Unix scripts to start and stop the system during functional operating hours.
Provided production support for the Network Operating Center (NOC).
LM Integrated Solutions Past Performance